Inside an old, colorful tin box that once housed lebkuchen, a sweet, baked treat similar to gingerbread that many Germans enjoy at Christmas time, Stephanie Schulz may have found her destiny.
The beloved box holds the maps, postcards and treasures from her maternal grandparent’s many travels. Johannes and Edith Moritz worked on cargo ships from behind East Germany’s Iron Curtain, and sailed through exotic places like Morocco and Madagascar, collecting mementos in every port. The items in the box, along with the stories that accompanied them, were fascinating to a curious young Stephanie, who grew up in a world where travel and communications from outside the communist country in which she lived were mostly forbidden.
Today Stephanie is free to go wherever her heart takes her, and usually does. As a Disney Adventure Guide for Central Europe, she has lead tours through Germany, Austria, Northern Italy, Switzerland and the Czech Republic. (For the coming travel season she will also add Hungary and Slovakia to her passport.)
Adventures by Disney™ provides group travel to some of the most fascinating destinations on the planet. Two guides, who help make the trip easy and extraordinary, lead each vacation adventure. Adventure Guides are as adept at making sure your luggage gets to where you’re going as they are at entertaining kids with silly jokes. Guides help you feel a connection to the people, culture and traditions of every place you go.
FINDING HER TRAVEL LEGS
Meeting the witty, outgoing Stephanie, who loves exploring the world on ships and by train, and got the travel bug from her grandparents, you’d never know she grew up with a mother who was not keen on the idea. “Being away from home was seen as very negative experience for my mother, I think because of her parents being gone a lot,” Stephanie says. “She also just feels more comfortable at home.”
After the fall of the Berlin Wall in 1989, when Stephanie was just seven years old, life initially didn’t change much for the Schulz family. “We were still all about sharing and being together as a community,” she says. “I do remember my father showing us the new German money and watching the celebrations on TV.” Eventually, Stephanie’s parents moved the family out of their hometown of Schwerin to find better opportunities.
Despite all the new freedoms she enjoyed, Stephanie still hadn’t found her travel legs; only venturing outside Germany to Denmark a couple of times. But that was soon to change. About 12 years ago, while studying to be a language teacher, Stephanie felt the urge to explore and moved from her home country to work at Disneyland Paris. Several years later she was on her way to a new adventure at Walt Disney World Resort in Florida. While working as a doll maker in the Epcot Germany pavilion, Stephanie met people from all over the world who shared with her their globetrotting experiences. That’s when she decided to follow her passion for travel and apply to be an Adventure Guide.
BECOMING PART OF THE STORY
With her knowledge of European culture and history, ability to speak German, English and several other languages, together with her warm, friendly personality, Stephanie was an ideal candidate to lead Disney tours. Seven seasons later, she’s still a favorite.
“I feel like I am an ambassador for my homeland. I have a chance to teach my guests to love the area where I grew up, as much as I do,” she says. “I also want to help them create lasting memories.”
Stephanie uses her “silliness” and “terrible jokes” to make her guests smile, and aims to create memorable moments that will stay with them throughout their lives. “In the years ahead, I want the people who I guided to look at their vacation pictures and say: ‘Remember that girl from Germany and everything we did with her?’” she says. “I have a feeling they will.”
Though she never officially became a teacher in a classroom, Stephanie’s knowledge of the areas she tours allows her to educate her guests and answer their questions about the regions. “The moment I started being an Adventure Guide, I knew it was what I wanted to do with my life,” she said. “It combines my love of travel and history, and I get to use my teaching skills, but in a completely different setting.”
When Stephanie is assigned to a new location, she likes to learn all she can about the country where she’s going to be working. Watching videos, reading and researching the region’s history, allows her to be better informed. She then visits all the places on the tour, talks to locals and experiences what the guests will be experiencing to understand what the country is all about.
THE PEOPLE CONNECTION
Whether the people in her group are absorbing the culture of the region, eating local foods, interacting with a local storyteller or just relaxing at the hotel, Stephanie aims to exceed their expectations, even if it’s just satisfying a specific food craving. “If you really like cucumbers I’ll make sure you get them,” she says with a laugh. “If something’s not working, we will make it better.”
Stephanie knows many of those in her tour group are busy people with stressful jobs, who find it hard to let go and relax. “They are used to planning out their day and having to think about everything. When they are on vacation with me, they know whatever I have planned for them will be fun, and we’ll take care of it,” Stephanie says. “They don’t have to think about how to get from place to place ... or worry about driving on the autobahn ... or deciding where to go next. So they can just sit back, relax and enjoy the connection with their family members and other guests—and me.”
All those who travel with Stephanie are special to her. In fact, she keeps in touch with many of them through social media and emails. But there are always those who stand out a bit more than others. Stephanie recalls a couple such occasions. One traveler’s lifetime dream was to retire and work at Epcot. Stephanie wanted him to experience what it was like to serve people and show them a good time—Disney style. “During movie night in Germany, we gave him an apron and made him sell the popcorn.”
When Stephanie met two teachers, who were on the tour to study the area, she offered to do interviews with their students back in the United States. She still stays in touch with the classes today.
Of all the places she takes her tour groups, Stephanie’s favorite has to be the Vienna, Austria Zoo. “In Vienna we go to the zoo, get a private tour with a knowledgeable guide and have dinner in the zoo’s pavilion restaurant that’s only open for us,” she says. “It’s very unique and special.”
WHAT MAKES HER SMILE
As Stephanie prepares for her eighth season as a Disney Adventure Guide, she spends time off at her home in Spain. While practicing her hobbies of cooking, baking, sewing knitting and painting, she reflects on what representing Disney means to her.
“We deliver the magic,” she says. “We make every trip the best one of your life.”
Stephanie’s strong connection to her grandparents’ decorative lebkuchen tin not only influenced her life choices; it also led her to find the exact same tin to keep in her own home. Ask if she plans to fill it with the travel mementos she’s collected, she explains there are too many to fit inside.
“I just put my yarn in there.”